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Credit card payments now available through our secure partner checkout. ***Staff Vacation 6/19-6/23. Orders placed during this time will have delayed shipping until 6/24 - use code FORGE25 for 25% off your order to compensate for the delay***
Credit‑card payments now available through our secure partner checkout. ***Staff Vacation 6/19-6/23. Orders placed during this time will have delayed shipping until 6/24 - use code FORGE25 for 25% off your order to compensate for the delay***

Age Verification

The statements made within this website have not been evaluated by the US Food and Drug Administration. The statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease.​ Products are chemical reagents for research use only and are not for human use. We do not sell to patients. ChemForge is a chemical supplier. ChemForge is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act. ChemForge is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic act.

Shipping policy

Shipping Policy

Thank you for visiting and shopping with ChemForge. 

Domestic Shipping Policy

Shipment processing time

We aim to handoff all orders placed before 4pm EST to shipper of your choice. All orders are processed within 24 hours of receipt. Orders are processed but may not be shipped on weekend days, or holidays, depending on the shipping service.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

ChemForge not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

ChemForge is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the continental US.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

ChemForge will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:

  1. Call/text (386) 456-3631 
  2. Or alert us at INFO@CHEMFORGE.COM

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.

General Guidelines for USPS & UPS Shipping Status and Delivery Times:

USPS: Delayed mail and packages?

Tracking Support | UPS - United States


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