Privacy Policy
Effective Date: October 6, 2026
ChemForge (“ChemForge,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website.
1. Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, billing and shipping information, account details, and information submitted through our contact forms.
We may also collect basic technical information, such as your IP address, browser type, device information, and website activity, to help maintain security and improve our website.
2. How We Use Your Information
We may use collected information to:
Process and fulfill orders
Provide customer and technical support
Respond to inquiries and requests
Maintain and improve our website
Prevent fraud, abuse, and unauthorized activity
Communicate important information regarding your account or orders
3. Payment Information
Payments may be processed through third-party payment providers. ChemForge does not intentionally store complete payment card information on its website. Payment information is handled according to the applicable privacy and security practices of the payment processor.
4. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, maintain website functionality, analyze website traffic, and improve the user experience.
You may adjust your browser settings to manage or disable cookies; however, some website features may not function properly as a result.
5. Information Sharing
We do not sell or rent your personal information. We may share information with trusted service providers when necessary to operate our website, process payments, fulfill orders, provide services, or comply with legal obligations.
6. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Your Choices
You may contact us to request information about the personal information we maintain about you or to request correction of inaccurate information, subject to applicable laws and legitimate business requirements.
8. Research Use Only
ChemForge products and materials are intended for research use only and are not intended for human or veterinary use. Product information provided on this website is for laboratory and research purposes only.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Phone: (386) 456-3631
General Inquiries: info@chemforge.co
Orders & Technical Support: support@chemforge.co